FAQS
FREQUENTLY ASKED QUESTIONS
IS YOUR HONEY “PURE”?
Yes, this is what makes it so tasty and healthy. It is not flashheated, so all the goodness remains.
WHO ARE THE BEST PRODUCERS OF HONEY IN NEW ZEALAND?
There are several small to medium honey enterprises out there, however we believe The Honey Centre is by far the best honey company in New Zealand.
DO YOU PRODUCE YOUR OWN HONEY?
Yes, every single bottle that we own and sell is produced here at Honey Centre Warkworth. We have our very own honey production experts who have been with us since the business was started. At Honey Centre Warkworth Ltd we have the best professionals in the business and they are very passionate about their work.
HOW DO I BECOME A SUPPLIER TO HONEY CENTRE WARKWORTH LTD?
We make it easy for Beekeepers to sell bee products to us. Simply get in touch with us to discuss the options available for you to supply honey, pollen or propolis. We look forward to hearing your proposal soon. Please see our ‘contact us’ page for contact details.
I HAVE ALREADY PURCHASED A HONEY CENTRE PRODUCT, HOW CAN I CHECK THE PRODUCT’S AUTHENTICITY?
If you purchased your Honey Centre product from our Honey Centre website, our main store in Warkworth or one of our endorsed stockist, then you can be confident the product is genuine. If you purchased your Honey Centre product from any other source, we recommend you contact our Honey Centre team directly to determine if the product is an authentic Honey Centre product.
It will be useful for you to provide the details of where you purchased the product (e.g. company name, website address, country you purchased it in), as well as clear photographs if possible.
Our customers’ safety is our number one priority, and we investigate thoroughly every enquiry about potential counterfeit products.
At Honey Centre Warkworth we have a zero tolerance on counterfeit products, please get in touch with us immediately if you have any doubts of any Honey Centre product that you might have seen or bought.
At Honey Centre we have an open door policy, our customers are very important to us and your safety is our main concern.
CAN WE TAKE HONEY OVERSEAS?
Honey can be taken from New Zealand to most countries. However, the customs officials in each market are able to deny entry of product even if the product is legally sold in their country. We urge you to please check with your local customs website and relevant customs officials.
CAN I BUY WHOLESALE FROM YOU?
Yes, certainly that is possible. You need to contact us directly to arrange this and we generally only consider this for large amounts on a regular basis.
HOW MUCH DOES IT COST TO VISIT THE HONEY CENTRE?
It is free entry for all to visit our honey shop, taste our delicious honey, and observe the live bee wall display. We also have paid tours on offer, please see this on our website under Tours and News or contact us for more information.
IS YOUR HONEY “PURE”?
Yes, this is what makes it so tasty and healthy. It is not flashheated, so all the goodness remains.
WHO ARE THE BEST PRODUCERS OF HONEY IN NEW ZEALAND?
There are several small to medium honey enterprises out there, however we believe The Honey Centre is by far the best honey company in New Zealand.
DO YOU PRODUCE YOUR OWN HONEY?
Yes, every single bottle that we own and sell is produced here at Honey Centre Warkworth. We have our very own honey production experts who have been with us since the business was started. At Honey Centre Warkworth Ltd we have the best professionals in the business and they are very passionate about their work.
HOW DO I BECOME A SUPPLIER TO HONEY CENTRE WARKWORTH LTD?
We make it easy for Beekeepers to sell bee products to us. Simply get in touch with us to discuss the options available for you to supply honey, pollen or propolis. We look forward to hearing your proposal soon. Please see our ‘contact us’ page for contact details.
I HAVE ALREADY PURCHASED A HONEY CENTRE PRODUCT, HOW CAN I CHECK THE PRODUCT’S AUTHENTICITY?
If you purchased your Honey Centre product from our Honey Centre website, our main store in Warkworth or one of our endorsed stockist, then you can be confident the product is genuine. If you purchased your Honey Centre product from any other source, we recommend you contact our Honey Centre team directly to determine if the product is an authentic Honey Centre product.
It will be useful for you to provide the details of where you purchased the product (e.g. company name, website address, country you purchased it in), as well as clear photographs if possible.
Our customers’ safety is our number one priority, and we investigate thoroughly every enquiry about potential counterfeit products.
At Honey Centre Warkworth we have a zero tolerance on counterfeit products, please get in touch with us immediately if you have any doubts of any Honey Centre product that you might have seen or bought.
At Honey Centre we have an open door policy, our customers are very important to us and your safety is our main concern.
CAN WE TAKE HONEY OVERSEAS?
Honey can be taken from New Zealand to most countries. However, the customs officials in each market are able to deny entry of product even if the product is legally sold in their country. We urge you to please check with your local customs website and relevant customs officials.
CAN I BUY WHOLESALE FROM YOU?
Yes, certainly that is possible. You need to contact us directly to arrange this and we generally only consider this for large amounts on a regular basis.
HOW MUCH DOES IT COST TO VISIT THE HONEY CENTRE?
It is free entry for all to visit our honey shop, taste our delicious honey, and observe the live bee wall display. We also have paid tours on offer, please see this on our website under Tours and News or contact us for more information.